Shipping policy
SHIPPING POLICY
At BOLDEN BAE, we strive to ship your orders as quickly as possible. Most orders are dispatched on the same day or the next business day. Once your order is on its way, you’ll receive an email containing your tracking number so you can easily follow your shipment’s journey. Your order will be delivered to the address you provided during checkout.
What Happens If You’re Not Home:
- In Portugal and Spain: If you’re unavailable for delivery, the courier will contact you to arrange a new delivery time.
- For Portuguese and Spanish Islands: A notification will be left for you, allowing you to pick up your package at the nearest post office.
- International Deliveries: For orders shipped outside of Portugal and Spain, carrier will reach out to you prior to delivery.
Please note that we cannot accept order cancellations based on delivery timelines. If you have a time-sensitive request, please contact us before placing your order, and we’ll do our utmost to accommodate your needs.
Shipping Responsibility:
BOLDEN BAE is not liable for any lost shipments.
Shipping Rates:
Shipping costs are additional to the product price and vary based on your location:
- Portugal: 4,90€ (24-72 hours) via CTT
- Spain: 8,90€ (24-72 hours)
- Portuguese and Spanish Islands: 4.90€ (2-5 business days) via CTT
- Rest of Europe: 15,00€ (3-4 business days)
Free Shipping Offers:
- Free shipping is available for orders over 50€ in Portugal.
- Enjoy complimentary shipping on orders exceeding 150€ across Europe.
Due to high demand, please be aware that processing times may occasionally be longer. We appreciate your patience and are committed to ensuring your order arrives as swiftly as possible.
If you have any questions or need assistance, don’t hesitate to reach out to us at: info@boldenbae.com